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Shipping policy.
Rush order
If you need your order asap or by a dead line please email us prior to placing your order. This way we can prioritise your order and have it dispatched as quick as possible.
Lead time
Our lead time for orders can vary. We can not guarantee a set lead time although we try our best to have orders shipped within 2-3 business days. Busier times of year like Christmas and Easter we do get a large influx of orders so lead times may be slightly longer than usual.
Delivery time
Express Post 1-2 business days. Standard Post 2-6 business days.
These are estimates and not guarantees. You will be provided with a tracking number to track your parcel.
The Difference between delivery time and lead time
Lead time is the time it takes from the second you place your order to the time it is handed over to the post office. It's essentially how long it takes for us to make and pack your order.
Delivery time is the time is takes from the second we hand your parcel over to the delivery service e.g. Australia Post, to the time it arrives at your doorstep. This part we don't have control over and your parcel is in the hands of the courier.
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